Mandatory isolation is no longer required by the US government. This means you no longer need to postpone/cancel your road trip due to isolation requirements. If you decide to cancel your road trip we will no longer offer any credit notes and the standard cancellation policy will apply:
1. $200 – within 14 days of pick-up
2. 50% – within 7 days of pick-up
3. 100% – same day or no show cancellation
What options do I have with mileage?admin-mighty2022-05-23T21:32:33-07:00
We do offer pick ups and drop offs outside of our office hours for Las Vegas & San Francisco. To arrange a pick up or drop off outside of our hours, please contact our reservations team at firstname.lastname@example.org or 1800 469 4790 – charge might apply. Please note we don’t offer this service for our Los Angeles location.
Can I hire the campervan for Burning Man?admin-mighty2022-05-23T21:36:57-07:00
Travellers Autobarn vehicles are maintained and serviced regularly, unfortunately this doesn’t prevent the occasional mechanical malfunction or breakdown.
In the event you experience any problems, even minor, you must contact our Customer Care team for further assistance. If immediate assistance is required, it is best to phone us.
USA (+1) 800 469 4790
Minor mechanical repairs costing less than $100 may be undertaken without contacting us for authorisation and will be reimbursed when you return the vehicle, receipts must be provided as proof, or we are unable to refund you.
What are the minimum rental days?admin-mighty2022-05-23T21:32:06-07:00
Yes, you can, yet it depends on state legislation. Currently, your child needs to be at least 6 years for travel through Nevada and at least 8 years for travel through California (if your child is younger they are only able to travel with us by hiring a Station Wagon/Mini Van). It remains the hirer’s responsibility to identify the requirements for each state at all times. For more information click here.
The daily rate includes 3rd party and liability coverage to the levels set by the individual states. If your own travel insurance does not include liability coverage up to $500,000 USD, we can offer this to you for an additional $13.99/day.
Can I get a discount on my rental?admin-mighty2022-10-18T07:06:39-07:00
Depending on the length of your rental discounts are applied automatically – it’s called long-hire discount. Generally, if you rent over 7, 14 or 21 days a discount on the daily rate is applied automatically – anywhere between 5% to 20%. One-way fees are waived for any rentals over 28 days.
Do I require an international driving license?admin-mighty2022-05-23T21:32:11-07:00
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