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You can reserve your ride today and start your road trip after February 1st 2019.

Frequently Asked Questions

At Travellers Autobarn, we love to make things as easy as possible for you. From the booking process to pick-up to insurance and our Terms & Conditions – it is our goal to keep it easy! If you have any other questions don’t hesitate to contact us...

How do I book a campervan?

We only require a deposit of $200 to reserve a campervan. The balance is not payable until you will pick up your campervan.

What's the cancellation fee?

Until 28 days before pick-up no fee applies:

1. $200 – within 28 days of pick-up

2. 50% – within 7 days of pick-up

3. 100% – same day or no show cancellation

What are the minimum rental days?

The minimum rental days vary on seasonality – anywhere between 3 to 14 days depending on when you would like to travel and your pick-up/drop-off locations.

Can I get a discount on my rental?

Depending on the length of your rental discounts are applied automatically – it’s call long-hire discount. Generally if you rent over 14 or 21 days a discount on the daily rate is applied automatically – anywhere between 5% to 20%. One-way fees are waived for any rentals over 28 days…

Are my credit card details safe?

We ensure that all your details are protected & secure via our certified technology.

In the very rare case of our technology being hacked we will contact you immediately.

What options do I have with mileages?

You know what – it is for free. All Travellers Autobarn RVs/Campers come with free mileage/kilometer packages – so no charge will ever apply!

How much are extra drivers?

All additional drivers are $1/day per person – up to a maximum of $25 (or 25 days) – if you travel over 25 days no extra charges apply for the extra days.

Am I insured for 3rd party injury or damaged?

The daily rate includes 3rd party and liability coverage to the levels set by the individual states. If your own travel insurance does not include liability coverage up to $1,000,000 USD, we can offer this to you for an additional $12.25/day.

Do I require a credit card?

Yes – a credit card is required for all rentals. We do accept Visa or MasterCard Credit Cards and it must be in the name of the primary driver (this can be changed on pick-up if needed).

What are the pick-up & drop-off times?

All pick-ups are between 10 am to 4 pm and all drop-offs are between 9 am to 3 pm.

Do you charge per day or per night?

We do charge per day – so if you would rent from Monday to Tuesday – you would be charged for two days.

Are bedding kits & cooking material provided?

Sheets, covers, duvets, pillows, cooking material (pots/pans/cutlery and more) and chairs are provided for a one-off fee of $45/rental.

Do I require an international driving licence?

While it is not required to have an international driving license to rent with us we do recommend getting one.

Am I able to travel through Canada

You certainly are able to travel through Canada – no extra charges apply.

Can I travel through Mexico

Unfortunately we don’t allow our customer to travel into Mexico.

Can I bring a campervan to a music festival?

Campervans are a great way to experience music festivals! Unfortunately we don’t allow any rentals to Burning Man at this time – we may in the near future 😉

Am I allowed to travel through Death Valley?

We do have strict restrictions for traveling through the Death Valley – this is really more for your & the camper vans safety – 122 degrees Fahrenheit (50 degrees Celsius) is simply too hot.

As such we don’t allow any travel through the Death Valley between the 1st of May to 30th of September each year; at any other times you are more than welcome to explore Death Valley.