Our Customer Feedback
LOS ANGELES
Erin was absolutely amazing to work with. I called Travellers Autobarn several times throughout the process, and she always answered my questions and was incredibly helpful and kind. She made everything much easier and was great at communicating. Truly some of the best customer service I’ve experienced!
When we came across travellers AutoBarn we were very excited to rent out this beautiful camper van we drove all the way up to Salem Ohio from los Angeles California , it came with two refrigerators a stove a microwave and a cozy amount of space to sleep!!! Drives very well in the snow and has a very powerful engine! The price they quoted us was exactly what we needed for our budget if I were to recommend a rental company it would be this one!
You can tell a business cares when something small goes wrong and they respond with kindness… Erin in customer service was fantastic, sorted everything out and left me feeling great - I’m now on the road in an amazing Hi5. Don’t hesitate to do this with Travellers Autobahn.
What an incredible experience with Travellers Van! The pickup and drop-off were flawless, making everything so easy and stress-free. The van was perfect, clean, and comfortable, and the whole process was smooth from start to finish. I can’t recommend them enough – definitely made our trip unforgettable!
What an incredible experience with Travellers Van! The pickup and drop-off were flawless, making everything so easy and stress-free. The van was perfect, clean, and comfortable, and the whole process was smooth from start to finish. I can’t recommend them enough – definitely made our trip unforgettable!
SAN FRANCISCO
Very happy with Travellers Autobarn! This was my first time renting a campervan. The company was readily available beforehand to answer all my questions via phone. They always answered, and were always super helpful. Picking up the van was easy and so was dropping it off. The van was great, it was an older van- basic, but we had no issues! Loved the sleeping accommodations in the van. I was so cozy every night and loved not being in a tent when it was . We only had an electric hook up for about four of the eight nights and we were fine. Even without electricity, we were able to Boil water with the propane tank, Keep food in the , and use the interior lights. It was my first time in a camper van, but will certainly not be my last!
Simply amazing. I rented at the end of December 2024, the beginning of 2025, and in October 2025. Both times were excellent – good cars and a friendly team of staff. In October 2025, I found the phone team’s service a bit slow. But overall, it deserves 5 stars. I will rent again without a doubt. Thank you to everyone who is part of this company.
Rented a van in Oakland and did a Sierra road trip for some hiking and fall foolish. Returned in LA. In both cases, staff was super helpful and friendly. The van itself did a great job. Not the most stylish or speedy option out there, but mechanically very sound and we only needed the solar panels to keep groceries cold for 4-5 days. We had the Ford Transit High 5. The kitchen is very easy to use. Sleeping setup was comfortable both upstairs and down. Great value for the cash and it gave us the chance to live that vanlife without the hassle of carrying much extra gear beyond a few blankets.
Epic way to cruise California. Had an excellent experience picking up, using and dropping off the van, would highly recommend for any adventurer on a bit of a budget. We took the Kuga out for two weeks to Yosemite and over to Monterey and it provided comfort and safety for our whole trip. Really comfy bed and awesome gas cooker and fridge. So nice to have solar power keeping everything running off a separate battery. NB not built for off roading so worth getting a 4x4 if you want to go to more remote spots. Having said that the van felt really solid and reliable even up some really steep roads (albeit slowly). The whole experience was amazing and made our trip to have this van. Big thanks to the folks at the San Francisco branch for sorting us out before and after the trip - they were so kind and helpful, made us really confident in the quality of the camper and even helped us with the bus fare back to the train station! 10/10 recommend.
I rented a Chevy Fuga van for a week, and Me and my daughter loved the fly by the seat of your pants approach to a travel excursion. The solar panel kept a bag of ice frozen for the entire week! It sleeps/drive 3 comfortably. Pickup and Dropoff were a cinch, even accommodating after hours pickup/drop-off (only available in San Francisco). One important note is that it is difficult to find parking in metropolitan areas, predominantly with parking garages. and the personnel were fabulous; Zia was very personable and helpful and showed us the ropes prior to disembarking. Upon the return, I inquired how the Ford Hi-8 was different, and in retrospect I would have opted for that, but was thoroughly pleased with my experience and would recommend this company to anyone looking for a great way to see the Pacific wonderland. I do recommend opting for the FM receiver if you want to listen to your own tunes, and Zia even tossed in the phone holder which I didn't originally opt in, and that was a great addition. This is a great outfit that I highly urge others to...
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LAS VEGAS
I just had the most beautiful roadtrip from Las Vegas. We traveled to Page Arizona. We saw Horseshoe Bend and hiked The Wave, and Antelope Canyon. We then traveled through Utah and visited all 5 national parks. The van was amazing. We got the extra winter package that included a heated blanket and jackery battery bank. Temps were freezing at night. But we stayed warm with the provided sleeping bags and heated blanket. We got the Hi5 campervan. It had 2 fridges and the bed was easy to sleep on. We used the two burner stove to cook and make coffee. Mechanically the van was perfect. The customer service was top notch. I really liked the employees there. They were extremely helpful amd friendly. I would highly recommend renting from them. I am so happy I got to make a memory that will last a lifetime. Thank you so much, I cant wait to rent from them again.
10/10 recommend! Rented the Hi-5 camper for 4 nights for me, my sister and 2 kids. I loved everything about it; easy check-in and out, friendly staff, well-equipped, and easy to drive. The only tip I would say is that if you're over 6'0 tall, it might not be the most comfortable for you. We also brought our own headlamps which I was grateful to have for late night bathroom trips at our campground.
Wonderful experience. The van was perfect. Clean and very well maintained. The pick up and drop off was easy as well as clear communication on the van. There is an area at the office to repurpose items such as paper plates tin foils can opener dish soap be sure to check it out. We also left our unused items when we finished our trip. We rented out of Las Vegas and the gentleman that helped us was lovely and very helpful. I will use Autobarn again and highly recommend them for an affordable dependable experience. The van is a solid F250 and drives smooth with plenty of comfort for a longer day of driving.
My husband and I took a 22 day roadtrip and rented the Kuga. It was the perfect size for us and it got great fuel mileage. The van even having alot of miles on it was a great van. It pulled hills/mountains like nothing. We had amazing service renting, checking in and out. We fully plan on taking some smaller trips in the near future and will use you all again. Thanks for making our roadtrip possible and providing us quality vehicles and reasonably priced options.
We arrived at 10am to pick up our Kuga van and the process was quick and simple. Our guy Zia got us all set up - really friendly, easygoing guy who made sure we had everything we needed for a quick three night trip to Zion! The van ran fine and had all the amenities to make it a perfect trip. Drop off was even easier, we were out of there in 10 minutes or less. Overall, great location to pick up one of these rental vans and is a great starting point for visiting one of the many beautiful national parks just a few hours away. Would recommend!
